Fixing bad prefix

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Please follow these instructions:
Please follow these instructions:
-
1. Can you first restart the Mac.</br>
+
1. Can you first restart the Mac.
 +
 
2. Get Finder up and do CMD + SHIFT + G (i.e. hold down CMD and SHIFT and tap G) that will get you “Go to the folder” box up and copy in the following  
2. Get Finder up and do CMD + SHIFT + G (i.e. hold down CMD and SHIFT and tap G) that will get you “Go to the folder” box up and copy in the following  
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3. Carefully "move to trash" the folder called com.chersoft.rya_14222729204162
3. Carefully "move to trash" the folder called com.chersoft.rya_14222729204162
 +
4. Now try running the plotter again.
4. Now try running the plotter again.

Revision as of 19:20, 1 June 2016

Sometimes the RYA Training Plotter fails to set-up properly the first time it is started. Because this leaves a folder incompletely set-up it will the keep giving unusual errors.

The solution is trash a folder and start it again.

Please follow these instructions:

1. Can you first restart the Mac.

2. Get Finder up and do CMD + SHIFT + G (i.e. hold down CMD and SHIFT and tap G) that will get you “Go to the folder” box up and copy in the following

~/Library/Application Support/

3. Carefully "move to trash" the folder called com.chersoft.rya_14222729204162

4. Now try running the plotter again.

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